We want you to understand why we collect your personal information, how the confidentiality of this information is protected and how you can find out what information concerning you is recorded.
Personal information is information about you as an individual, and includes information that identifies you and that can be used to contact you. This includes such information as your name, e-mail address, mailing address, telephone number, banking information, credit card number, and the like. It may also include information about your health and fitness levels and goals, if you have communicated these to us.
Goddess Gains collects personal information for the following purposes:
• to understand your fitness and other related needs and objectives and to assist you in achieving them
• to determine your eligibility for our programs and for receiving products and services
• to process your payments and to ensure that your account remains up-to-date
• to invite you to participate in member surveys or other opinion-gathering devices that assist us in making our business more responsive to your needs
• to inform you of various matters relating to your program and about our products and services that we believe may be of interest to you
Goddess Gains wants to hear from our clients regarding any issues or comments they may have with respect to their programs or any services offered. We may record this information in order to address them in the appropriate manner.
We may also combine your personal information with that of other individuals to create aggregate data which we will use, for example, to improve our products and services and develop new ones. Aggregate data is general information about groups of customers but not about you as an individual.
We will not use or disclose your personal information for any purpose other than those for which it was collected, except with your consent or as required or authorized by law.
Goddess Gains may ask you for contact information such as your telephone, mobile or fax number or e-mail address, and keep and use this information as well as disclose it to other trusted third parties so that we or any of these third parties may contact you directly through these channels for the purpose of marketing (including telephone and e-mail marketing and automated telephone messages) of goods, services and special offers that may be of interest to you.
Your consent to this is not a condition of your program with Goddess Gains and you may withdraw it at any time (see below).
Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you become a client of Goddess Gains, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact our owner.
Third Party Disclosure
Goddess Gains is not in the business of
selling member information to others. We do contract with trusted companies to act on our behalf to fulfill certain functions. We may use third party service providers to process or handle personal information on our behalf and to assist us with various services such as data processing, printing, mail distribution and marketing. We will take steps to ensure that such parties adhere to our policy with respect to the protection of your personal information.
Except as set out in this policy or as required or permitted by law, Goddess Gains will not sell or disclose any of your personal information to any other organization or transmit personal information to third parties without first obtaining your consent.
Goddess Gains may, however, disclose information in the following cases:
• to our lawyer
• to comply with a subpoena, warrant or order
• to a police force, if required by law
• to a person authorized by a law or collective agreement
• to an investigative body or government institution which can oblige us to do so
• in emergency situations in which we believe that the life, health or safety of a member or other person may be in danger
• to an agent retained by Goddess Gains in connection with the collection of your account
Digital Markers (including cookies)
A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the Web site. Examples of digital markers are “cookies” or HTML5 Web storage. Some examples of what digital markers do are as follows:
they allow a Web site to recognize a previous visit each time the visitor accesses the site;
they track what information is viewed on a site which helps Web site administrators ensure visitors find what they are looking for.
Goddess Gains uses sessional and persistent digital markers on some portions of its Web site. The digital markers used do not allow Goddess Gains to identify individuals. You may adjust your browser settings to reject digital markers, including cookies, if you so choose.
Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with Goddess Gains’ Web site.
Goddess Gains uses Google Analytics to improve its Web site. When your computer requests a Goddess Gains Web page, Goddess Gains collects the following types of information for Web analytics:
the originating IP address;
the date and time of the request;
the type of browser used; and
the page(s) visited.
Goddess Gains uses Google Analytics and the information collected is disclosed to Google Inc., an external third party service provider. Your IP address is anonymized prior to being stored on the service provider's servers in order to help safeguard your privacy. The information collected is de-personalized by truncating your IP address. No personally identifying information is recorded or provided to Google.
Google Analytics uses “session” and “persistent” cookies; persistent cookies are stored on your computer and expire two years after your last visit to the Web site.
Display and Remarketing
Goddess Gains’ Web site also uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our Web site. It could mean that we advertise to previous visitors who haven’t completed a task on our Web site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to Goddess Gains’ Web site.
You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
Google Analytics opt-out browser add-on –
Goddess Gains - Trainerize Mobile App
Goddess Gains uses Trainerize as a mobile application service and subsequently is used to assist us in optimizing the experience for our users.
We will only retain your personal information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Personal information is securely stored until such time as it is no longer required, after which it is destroyed.
Goddess Gains strives to maintain the accuracy and completeness of your personal information. You may ask us to delete or correct information contained in your file. Any such requests must be made in writing to our owner, at the address below.
Your personal information is secure within Goddess Gains. We have security controls to protect against unauthorized access, use, alteration, duplication, destruction or disclosure. We protect your personal information by using safeguards that are appropriate to the sensitivity of the information.
In order to fulfill requests for access to information in your file or to answer any questions or address any concerns individuals may have about privacy, Goddess Gains refers to its owner, Genevieve Chaput.
All inquiries or complaints regarding privacy should be directed in writing to the owner by mail or e-mail at the addresses below. All inquiries will be responded to within thirty (30) days from the date on which our owner has received the inquiry. Goddess Gains can refuse access to a file in certain circumstances. For your convenience, you may print our personal information request form by clicking on the link below.
Goddess Gains c/o Owner
225 Opus Street Kanata, ON K2S 0J1